Tenant Lease

NON-REFUNDABLE RESERVATION FEE:  Tenant agrees to pay a non-refundable reservation fee in the amount of $220, due immediately upon the execution of this Agreement. This amount is not applied against the Rent due or the security deposit if applicable.

VACATION RENTAL DAMAGE PROTECTION PROGRAM: Tenant agrees to pay a Damage Protection Fee in the amount of $30. The Premises and its contents are valuable and reasonable care should be taken by the Tenant during Tenant’s stay. This lease offers a Vacation Rental Damage Protection Program (“Damage Protection Program”), that reimburses certain costs for unintentional and accidental damage to the Premises during the Tenant’s stay. The Damage Protection Program will pay a maximum benefit of $3,000. Tenant will remain responsible for any damages above this limit, and for any damages not covered by the Damage Protection Program. Certain terms and conditions apply.
a. PAYMENT: The Damage Protection Program Fee is included with the Tenant’s final rent payment. By submitting payment for this Program, Tenant authorizes and requests COMPASS, Inc. to pay directly to Rental Guardian the Damage Protection Fee and authorizes COMPASS, Inc. to process claims under the Damage Protection Program relating to this Lease.
b. REPORTING DAMAGE: If, during the Tenant’s stay, Tenant or a member of Tenant’s family or Tenant’s guest causes any damage to real or personal property of the Premises, Tenant must notify the COMPASS, Inc. agent involved with the Lease at that time, and before check-out. Failure to report damage prior to checkout may cause the denial of coverage AND Tenant will be responsible for any damages not covered by the Damage Protection Program, due to Tenant’s failure to report damage prior to check out.

SECURITY DEPOSIT: In addition to the Damage Protection Fee, if required by Landlord, Tenant shall pay a security deposit, paid to the order of COMPASS, Inc. by check drawn on a U.S. bank, ACH eCheck or by Credit Card to be held as security by COMPASS Inc. in a segregated non-interest-bearing account. The security deposit shall not be used for rent. Tenant shall remain liable for any charges in excess of the security deposit, which obligation shall survive this Agreement. Within the MA State guidelines of sixty (60) days following expiration of the Term, COMPASS, Inc. /Landlord shall return the security deposit to Tenant, adjusted for any damages beyond normal wear and tear, unless there is a dispute between Landlord and Tenant. In no event shall Compass, Inc. be required to mediate any disputes arising therefrom and Landlord and Tenant release COMPASS, Inc. from any liability relating to the disposition of the security deposit. 

GUEST SERVICE FEE: Tenant agrees to pay a Guest Service Fee calculated on the reservation as outlined below. The Guest Service Fee covers guest services and administrative costs.

PAYMENT SCHEDULE: For bookings made prior to May 1, 2026 payment schedule is as follows: 50% of Rent, Non-Refundable Reservation Fee and applicable Guest Service Fee plus applicable taxes are due immediately upon execution of Agreement. Balance of Rent, Damage Protection Fee, applicable Guest Service Fee and any other applicable fees, plus tax and security deposits are due 60 days prior to arrival. For bookings made after May 1 2026, all charges are due immediately upon execution of Agreement.

PAYMENTS AND CANCELLATION POLICY:   Tenant is responsible for full payment of the Rent for the entire Rental Period. For rentals booked through an online booking entity (e.g., VRBO) the Rent shall be paid in accordance with the online booking entity’s requirements. For reservations made less than 30 days prior to arrival payment must be paid in full by certified check, money order, credit card or travelers check payable to Compass Massachusetts, LLC. Failure to make payments when due will result in the automatic termination of this Agreement, with the forfeiture of all amounts paid by Tenant. and Tenant shall be responsible for the remaining payments otherwise required under this Agreement. Moreover, Compass shall have no obligation to re-let the Property.

If Tenant cancels the reservation thirty (30) or fewer than thirty (30) days prior to the commencement of the tenancy, Tenant will not be entitled to a refund of any amount of Rent paid or other fees paid related to the tenancy.

If Tenant cancels the reservations more than thirty (30) days prior to the commencement date of the tenancy, Tenant will not be entitled to a refund of any amount of the Rent paid or other fees paid related to the tenancy; however, Compass will use reasonable efforts to re-let the Property and if Compass successfully re-lets the Property, Tenant shall receive a refund of an amount equal to 80% of the Rent paid by the substitute Tenant, which Compass shall pay to Tenant; provided, however, that Tenant has paid Rent in full, and the substitute Tenant rents the Property for the same Rental Period.
Tenant further acknowledges and agrees that where Compass undertakes to re-let the Property, the Rent to be charged to the substitute Tenant shall be in an amount to be determined in the reasonable discretion of the landlord of the Property.

If the above-captioned Property becomes unavailable for any reason, at any time, Tenant shall be entitled to a prorated refund of Rent as the sole and exclusive remedy. However, if the Property becomes unavailable as a result of a government order prohibiting the use of the Property for rental purposes, then Tenant shall be entitled to a refund of the Rent. If Tenant does not personally inspect the Property prior to signing this Agreement, Tenant agrees to accept the Property, as is, upon arrival, provided it meets the basic standards of habitability under Massachusetts law. In addition, Tenant agrees that they will not be entitled to a refund of the Rent, or relocation to another Property and will have no claim or recourse against Compass. Compass does not warrant or guarantee (i) that the Property is hypoallergenic or (ii) the absence of conditions, including pet and smoking related conditions, that may cause, exacerbate or aggravate allergies or other health issues or problems (and NO REFUNDS will be made for such conditions). NO REFUNDS will be made for mechanical failures of systems or services at the Property (including internet access and cable television) or appliances and devices (including but not limited to dishwashers, washer/dryers, TVs, VCRs, DVDs or microwaves); however, every effort will be made to have repairs made as quickly as possible. NO REFUNDS will be made for conditions in the neighborhood related to construction being undertaken on/at other properties or roadways. In the event that Tenant(s) are in violation of Item No. 17 of the Terms and Conditions, below, Tenant(s) acknowledge that they shall not be entitled to occupy the Property and NO REFUNDS will be made.

CREDIT CARDS:  Whether or not a credit card is used to pay all or part of the non-refundable reservation fee, or the security deposit, or the Rent, Tenant agrees to provide Compass with a valid credit card number. I authorize Compass to charge the credit card for charges described in the Terms and Conditions stated below, or for any damages for which Tenant is responsible as provided in the paragraph entitled Security Deposit, above and/or for payments for which Tenant is responsible under this Agreement.

Tenant acknowledges that they have read, understand and agree to the above terms of the Agreement, and agree to the terms and conditions below which are made part of this Agreement.

TERMS AND CONDITIONS

Tenant, THE UNDERSIGNED, is renting the above-captioned Property for vacation or recreational purposes, and agrees to the following conditions, in addition to all of the terms of the Agreement stated above:

1. All toll calls and TV, movie and/or game rentals must be charged by credit card.
2. Owner or owner’s agents may enter the Property and the home without notice in the event of an emergency or in order to perform necessary repairs or maintenance, and may enter the Property with 24 hours’ notice for normal maintenance and non-emergency repairs.
3. Occupancy (including small children, infants and visitors) is not to exceed the limit cited in the Agreement. If more than the maximum number is found to be occupying or using the Property, this Agreement and the tenancy hereunder may be immediately terminated WITHOUT REFUND and Tenant shall pay a penalty in an amount equal to one times the Rent, which shall be charged to Tenant’s credit card (or if Compass is not able to charge Tenant’s credit card, obtained by legal action for which Tenant shall be responsible for all associated costs and fees, including Compass’s attorney’s fees).
4. Tenting, campfires, fireworks and other similar items including firecrackers, bottle rockets, etc., campers, and mobile homes are strictly forbidden. A fire pit, if located at the Property, but not brought to the Property by Tenant, may be used, so long as its use is proper and overseen by the Tenant at all times. No trailers of any kind (including, but not limited to, trailers for boats, bikes or other equipment) are permitted on the Property unless approved by the owner.
5. The Property must be left by Tenant in a neat, sanitary and habitable condition. Tenant is not allowed to move any installed air conditioning units (if any exist at Property). In addition, Tenant shall not bring, install or have installed, window air conditioning units at premises without owner’s written permission. Any damages or notable conditions found upon arrival must be reported to Compass, within one (1) hour of occupancy or if arrival is after 5 p.m., before 11 a.m. the following morning.
6. Tenant(s) will supply bed linens, extra blankets and towels unless otherwise provided in this Agreement. Please see this Agreement at page 1, top right.
7. NO smoking of tobacco products or marijuana or vaping is permitted on the Property. Any evidence of smoking shall result in the immediate termination of this Agreement and the tenancy hereunder and shall require the immediate vacating of the Property by Tenant(s), with NO REFUNDS of any kind.
8. NO pets of any kind are permitted on the Property unless pets, including the breed and number of the same, are specifically permitted by the owner for this rental period as stated in this Agreement. Please see this Agreement at page 1, top right. However, service dogs are permitted on the Property. Any evidence of unpermitted pets shall result in immediate termination of this Agreement and the tenancy hereunder and shall require the immediate vacating of the Property by Tenant, with NO REFUNDS of any kind. Tenant(s) shall pay a penalty in an amount equal to one time the Rent which shall be charged to Tenant’s credit card or if Compass is not able to charge Tenant’s credit card, obtained by legal action for which Tenant shall be responsible for all associated costs and fees, including Compass’s attorney’s fees.
9. Owner and Compass, shall not be liable to Tenant, Tenant’s guests, licensees or invitees or any other person for any injury, loss, or damage to any person or property occurring on or about the Property. Tenant shall hold Owner and/or Compass, harmless and indemnified from and against all loss or damage, including reasonable attorney’s fees, arising out of or related to the use (or misuse or abuse) of any part of, or fixture upon, the Property by Tenant, Tenant’s guests, licensees or invitees, or arising out of or related to Tenant’s breach of this Agreement.
10. Tenant(s) shall bag all trash and/or use receptacles as provided at the Property for trash and shall follow all trash pick up instructions provided. Any deviation will result in a $100 charge plus tax.
11. Tenant(s) shall thoroughly clean any grill located at the Property used by Tenant. Any deviation will result in a $100 charge plus tax.
12. Tenant(s) shall not unplug or deactivate any components associated with the entertainment system at the Property including TVs, DVDs, VCRs or sound systems. Any deviation will result in a $100 charge plus tax.
13. Tenant(s) shall not assemble or install at the Property any recreational devices, including hot tubs; pools; fire pits; trampolines, or similar items. Any deviation will result in a $100 charge plus tax.
14. This Agreement may not be assigned, or the Property sublet, without Compass’s prior written consent. Notwithstanding any permitted assignment or subletting, Tenant(s) shall remain responsible for all of their obligations under this Agreement.
15. The Company may provide information to assist the Tenant in contracting directly for additional services.; provided, however, by providing such information, Compass is not providing a recommendation and does not guarantee or provide a warranty of the quality does not constitute a recommendation or any implied warranty of the services or service provider.
16. Check OUT time is 10:00 AM (keys must be returned to office if applicable). Check IN time is 4:00 PM. No exceptions. Any deviation from this policy will result in a $100 fine plus tax. Tenant(s) acknowledges that Compass shall use reasonable efforts to have the Property available for Tenant’s sole occupancy at 4:00 PM, but that circumstances may arise where the cleaners have not completed their work by 4:00 PM due to unavoidable delays. NO REFUNDS will be given if cleaners are still present upon Tenant’s arrival.
17. Tenant must be 25 years of age or older. The Tenant(s) must be the card holder of the credit card number provided to Compass for purposes of payment of Rent and other fees; and the Tenant must be present at the Property during the entire rental period. The Tenant shall not be permitted to sub-let the Property nor permit the Property to be occupied by individuals unrelated (by blood, marriage or adoption) to Tenant and who are under the age of 25, without Compass’s consent.
18. Tenant is responsible for payment of taxes imposed by Massachusetts and local law. Presently, such taxes include a MA room occupancy excise tax of 5.7%; local tax of up to 6.5%; a Cape and Islands wastewater treatment tax of 2.75%; and a community impact fee of up to 3%. Said taxes are assessed by the taxing authorities on the total consideration paid by or on behalf of Tenant, including but not limited to the Rent, any charges or penalties, and other amounts paid pursuant to this Agreement. All state and local taxes are due as of the date of occupancy, so additional amounts may be owed if taxes are imposed or tax rates, as described, are increased after this Agreement is signed but before Tenant’s occupancy.
19. Tenant shall close all windows and doors while running the air conditioning at the Property and shall not set the temperature any lower than 70 degrees.
20. The Property may be equipped with a security camera/s which Tenant shall not tamper with or disable. Owners have been notified to disable the audio feature, if any, for any camera and that no camera/s shall be placed in the interior of the Property.
21. No sprays or lotions (e.g., bug spray; sunscreen; tanning spray; suntan lotions) are to be used or applied except out of doors away from all furnishings, including outdoor furniture and decking. Any damage caused by the use of such products shall be the financial responsibility of Tenant.
22. Tenant shall only charge electric vehicles at a Property if a charging station is available to the Tenant. Tenant shall not charge an electric vehicle using the Property’s electricity if such a station does not exist.